Pinscope Terms of Service
Last updated: April 5, 2026
These Terms of Service ("Terms") govern access to and use of the Pinscope platform (pinscope.ai) and related services (the "Service"). These Terms apply to free users and self-serve paid users. If you have a separate written agreement signed by Faradworks, Inc. (for example, an enterprise agreement), that agreement governs your use of the Service to the extent it conflicts with these Terms.
These Terms incorporate Faradworks' Privacy Policy and any policies referenced in the Service.
By creating an account, clicking to accept these Terms (for example, by clicking an "I agree" button in our signup flow), or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Definitions
"Customer Content" means any files, data, text, images, netlists, schematics, datasheets, design files, chat inputs, or other materials uploaded or submitted by you.
"Outputs" means analyses, checks, summaries, recommendations, or responses generated by the Service based on Customer Content.
"Derived Data" means technical artifacts generated solely to operate the Service, such as parsed text, indexes, embeddings, summaries, or extracted metadata.
"Service" means the Pinscope platform (pinscope.ai), including all features, APIs, and related services.
"Content" refers collectively to Customer Content, Outputs, and Derived Data.
"Faradworks," "we," and "us" means Faradworks, Inc., a Delaware corporation.
2. Acceptance; eligibility; authority; electronic communications
2.1 Authority.
If you use the Service on behalf of a company or other entity, you represent and warrant that you have authority to bind that entity. In that case, "you" and "your" refer to that entity.
2.2 Eligibility.
You must be at least 18 years old (or the age of legal majority where you live) to use the Service.
2.3 Electronic delivery and notices.
You consent to receive communications from Faradworks electronically (for example, by email and in-product notices). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
3. Service description; informational use; no professional advice
3.1 Informational service.
The Service analyzes user-submitted electrical design files and datasheets using automated systems, including machine learning models, to generate informational Outputs. Outputs are provided on an "AS IS" and "AS AVAILABLE" basis.
3.2 No professional engineering advice.
The Service does not provide professional engineering, safety, regulatory, certification, legal, or compliance advice. You are solely responsible for independently reviewing and validating any Outputs before use in real-world designs, fabrication, procurement, manufacturing, or deployment. Outputs may be incomplete, inaccurate, or unsuitable for your specific application.
3.3 AI limitations.
You acknowledge that AI-generated Outputs are probabilistic and may be inaccurate, incomplete, or misleading; that Output quality depends on input quality; and that models and Outputs may change over time.
4. Accounts; security; administrators
4.1 Account security.
You are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account. You must promptly notify Faradworks if you suspect unauthorized access.
4.2 Administrators and workspace users.
If your account supports multiple users, administrators may be able to manage users, permissions, billing, and settings within your workspace. You are responsible for actions taken by anyone you allow to access the Service through your account.
4.3 Responsibility for systems and backups.
You are responsible for your own systems, networks, and devices used to access the Service, and for maintaining appropriate backups of your Customer Content.
5. Ownership; licenses; feedback
5.1 Your ownership.
You retain all right, title, and interest in and to your Customer Content.
5.2 Outputs.
To the extent permitted by law, you own the Outputs generated from your Customer Content. Ownership of Outputs does not confer ownership of the Service, software, models, or analytical methods used to generate them.
5.3 Faradworks ownership.
Faradworks retains all right, title, and interest in and to the Service (including its software, models, workflows, analytical methods, user interfaces, and underlying infrastructure), including all improvements and derivatives.
5.4 License to operate the Service.
You grant Faradworks a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, reproduce (as necessary for processing), and otherwise use your Customer Content and Derived Data solely to provide, maintain, secure, and support the Service. Any broader use of Customer Content, Outputs, support requests, Issue Reports, or related project/review context for service-improvement purposes is permitted only to the extent expressly described in these Terms, the Privacy Policy, and any opt-in choices you make in the Service.
5.5 No model training on Customer Content.
Faradworks will not use Customer Content to train, fine-tune, or improve any general-purpose or foundation AI model, and will not permit third parties to do so, unless you separately and explicitly agree to that use.
5.6 Support reports and optional improvement consent.
By default, Faradworks will not use Customer Content, Outputs, support requests, Issue Reports, or related project/review context to improve the Service beyond investigating, resolving, and preventing recurrence of the specific incident for which such materials were submitted.
If you explicitly opt in through the applicable in-product support or feedback flow, you grant Faradworks a limited, revocable, non-exclusive, worldwide, royalty-free license to access, review, retain, and use the submitted materials and the reasonably necessary related Customer Content, Outputs, Derived Data, and project/review context to evaluate, test, debug, monitor, support, secure, operate, develop, and improve the Service and related features, systems, and workflows. This may include quality evaluation, failure analysis, prompt and retrieval improvements, ranking or classification improvements, validation logic, reliability engineering, abuse prevention, and other product-quality, safety, and operational improvements for the benefit of current and future users.
This consent does not authorize Faradworks or any third party to train, fine-tune, or improve any general-purpose or foundation AI model unless you separately and expressly agree to that use.
You may withdraw this optional improvement consent at any time through the Service settings or by contacting Faradworks. Withdrawal will apply prospectively and will not require Faradworks to unwind or delete improvements, evaluations, or analyses already created or completed before withdrawal, subject to the Privacy Policy's retention and deletion terms.
5.7 Feedback.
If you provide suggestions or feedback, you grant Faradworks a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate it without restriction or obligation.
6. Customer responsibilities; prohibited data; export and restricted data
6.1 Rights in content you upload.
You represent and warrant that you have all rights necessary to upload and use Customer Content with the Service and to grant the rights in these Terms.
6.2 Prohibited Data.
Unless Faradworks expressly agrees in writing, you will not submit or upload any of the following ("Prohibited Data"): (a) patient, medical, or other protected health information regulated by HIPAA or similar laws; (b) payment card data subject to PCI DSS; (c) bank account numbers, passwords, or authentication secrets intended to access financial accounts; (d) social security numbers, driver's license numbers, or other unique government ID numbers; (e) "special categories" of personal data under the GDPR (or similar sensitive personal data classifications); or (f) any other similarly sensitive personal information that would impose heightened legal or regulatory obligations on Faradworks.
6.3 GDPR / DPA.
If you are subject to GDPR/UK GDPR and need a data processing agreement ("DPA"), contact us at dev@faradworks.com. If we provide a DPA for your use case, you must execute it before submitting personal data governed by GDPR/UK GDPR as Customer Content. If a DPA applies, it will govern the parties' rights and obligations with respect to such personal data and will control in the event of conflict with these Terms.
6.4 Export-controlled and restricted technical data.
You are responsible for compliance with all applicable export control laws and regulations, including U.S. EAR and ITAR. You agree not to upload export-controlled technical data, classified information, or government-restricted information without proper authorization. By default, the Service is hosted in the United States. By using the Service, you acknowledge that Content may be processed and stored in the U.S. or other regions where we or our subprocessors operate.
7. Acceptable use; restrictions
You agree not to:
- (a) upload content you do not have rights to use;
- (b) upload malware, malicious code, or content intended to disrupt or compromise the Service;
- (c) circumvent usage limits or security controls;
- (d) interfere with service integrity or access others' data;
- (e) systematically extract, scrape, benchmark, or reverse engineer the Service, Outputs, or underlying models for the purpose of building a competing product;
- (f) resell, rent, or redistribute the Service without Faradworks' written consent; or
- (g) use the Service for illegal purposes or in violation of applicable laws.
Faradworks may suspend or terminate access for violations of this section.
8. High-risk applications
The Service is not designed or intended for use in life-critical or safety-critical systems where failure could result in death, bodily injury, or significant property or environmental damage, including medical devices, automotive safety systems, aerospace systems, nuclear facilities, or weapons systems.
If you choose to use the Service in connection with such applications, you do so at your own risk. You are solely responsible for independently validating all Outputs and for ensuring that any resulting designs, products, or systems meet all applicable safety, regulatory, and certification requirements.
9. Free trials; beta features; no reliance
9.1 Free and trial access.
Faradworks may offer free plans, free trials, promotional credits, or other no-fee access ("Free Access"). Faradworks may modify, suspend, or end Free Access at any time.
9.2 Beta features.
Faradworks may make available features labeled alpha, beta, preview, or similar ("Beta Features"). Beta Features are experimental and may be changed or discontinued at any time.
9.3 No SLA; no reliance.
Free Access and Beta Features are provided "AS IS" and "AS AVAILABLE," without any service level commitment and without any obligation to provide support. You should not rely on Free Access or Beta Features for production use.
10. Third-party providers; subprocessors; third-party services
10.1 Subprocessors.
The Service relies on third-party providers (including AI model providers, hosting, storage, authentication, billing, and observability providers) to help deliver functionality. Faradworks' data handling practices are described in the Privacy Policy.
10.2 Third-party services/links.
The Service may integrate with or link to third-party services. Faradworks is not responsible for third-party services, and your use of them is governed by the third party's terms and policies.
11. Usage limits; billing; usage allocations; taxes; refunds
11.1 Usage limits.
Plans may include limits on reviews, tokens, files, API spend, usage allocations, or other usage metrics. Faradworks may throttle, restrict, or suspend usage to enforce limits or protect system stability.
11.2 Prepaid service credits.
Certain Services, plans, or features may allow or require you to prepay for future eligible Pinscope review services for professional, business, or organizational use by purchasing prepaid service credits ("Usage Credits"). Usage Credits represent a prepaid, limited, revocable, non-transferable license to access eligible Pinscope review services up to the applicable credited amount and may be used only for eligible Pinscope review charges as described in the Service. Faradworks may also, in its sole discretion, provide free or promotional credits ("Promotional Credits"), which may be subject to additional restrictions or expiration dates stated when issued.
11.3 Credit characteristics and workspace scope.
Credits may be used only for eligible Pinscope review charges and may not be used for any other product or service unless Faradworks expressly states otherwise in the Service. Credits are not legal tender, are not currency, are not redeemable for cash, are not refundable except as required by law or expressly stated by Faradworks, do not constitute or confer any personal property right, and do not constitute a bank account, deposit account, stored-value account, digital wallet, payment instrument, or other monetary account. Credits are an internal service accounting mechanism that measures the amount of eligible Pinscope review services you have prepaid and are licensed to use. Any credit balance or similar amount displayed in the Service reflects only our record of remaining prepaid eligibility for future eligible review charges and does not represent money held on your behalf. Credits are non-transferable, may not be sold, assigned, gifted, or sublicensed, and may be used only by the workspace or account to which they are issued. If credits are issued to an organization or workspace, they belong to that workspace and may be consumed by authorized users acting within that workspace.
11.4 Credit purchases and application to charges.
Your order for Usage Credits constitutes an offer to purchase those Usage Credits. Faradworks may accept or reject any purchase request in its discretion. Credits are issued when Faradworks confirms the purchase or otherwise makes the credits available in your account or workspace. Credits are applied to eligible Pinscope review charges in the manner described in the Service. Faradworks may reserve, deduct, reverse, release, or adjust credits to reflect quoted charges, completed usage, failed runs, duplicate requests, fraud checks, refunds, chargebacks, or billing corrections. Credit pricing, minimum purchase amounts, maximum purchase amounts, and applicable taxes will be shown in the Service or at checkout. Fees are exclusive of taxes unless stated otherwise.
11.5 Credit expiration, forfeiture, and promotional credits.
Unless otherwise stated in the Service or required by law, purchased Usage Credits expire 12 months after the date they are issued to your account or workspace. Expiration does not restart because credits are partially used, because you change plans, or because your workspace or account settings change, unless Faradworks expressly states otherwise. Promotional Credits expire on the date stated when they are issued, or if no date is stated, 12 months after issuance unless required otherwise by law. Credits may be forfeited if the applicable account or workspace is closed, terminated, or suspended, subject to applicable law. Faradworks may also withhold, void, or reverse credits associated with chargebacks, payment reversals, fraud, abuse, or violations of these Terms.
11.6 Per-review usage impact.
Paid plans may include monthly usage limits, included usage budgets, or similar usage allocations. These allocations reset each billing period unless otherwise stated. Each review has a usage impact based on scope, selected model, and your applicable plan or pricing structure. Before you run a review, Faradworks will show the usage impact of that review, which may be displayed as a dollar amount, credit amount, percentage of plan limit, or similar usage metric. That usage impact may change over time, including for the same or a similar review configuration, and prepaid credits do not lock in a future review price unless Faradworks expressly states otherwise in the Service. Unless Faradworks expressly states otherwise, the applicable review charge is the quoted amount or usage impact shown in the Service at the time you submit or start the review, and any quote may expire or require refresh before use.
11.7 Plan changes.
If you change plans mid-cycle, Faradworks may apply prorated or other adjustments to your available usage limits, credits, budget, or similar usage allocation for that active billing period.
11.8 Auto-renewal; cancellation.
Paid subscriptions renew automatically unless canceled. You may cancel at any time through your account settings. Cancellation stops future renewals; it does not retroactively refund fees already paid except where required by law.
11.9 Grandfathered plans.
Grandfathered plans may remain available only while the subscription stays active and in good standing. If a grandfathered plan is canceled, lapses, or is changed, reactivation may require enrolling in a then-current plan. Faradworks may retire grandfathered plans with reasonable notice where permitted by law.
11.10 Taxes.
Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable taxes, except taxes based on Faradworks' net income.
11.11 Refunds and billing corrections.
You may request a refund for completely unused Usage Credits within 24 hours after purchase by contacting dev@faradworks.com. If no refund request is received within 24 hours after purchase, unused Usage Credits become non-refundable except where required by law. Once any portion of purchased Usage Credits has been used, that purchase becomes non-refundable except where required by law or expressly authorized by Faradworks. Otherwise, refunds are provided at Faradworks' discretion or as required by law. Faradworks may correct pricing errors, mistaken issuances, duplicate grants, or accounting mistakes, including by adjusting, removing, or restoring credits where appropriate.
12. Confidentiality; security; support access
12.1 Confidential Customer Content.
Faradworks treats Customer Content as confidential and does not disclose it to third parties except as necessary to provide the Service (including to subprocessors), as required by law, or with your consent, as further described in the Privacy Policy.
12.2 Security.
Faradworks uses commercially reasonable administrative, technical, and organizational safeguards designed to protect Content. However, no system is perfectly secure and Faradworks does not guarantee that unauthorized access, hacking, data loss, or other security incidents will never occur.
12.3 Security incident communications.
Where required by applicable law, Faradworks will provide notice of a confirmed unauthorized access to personal data under our control.
12.4 Your responsibility for sensitive material.
You are responsible for evaluating whether the Service meets your confidentiality requirements before uploading sensitive or proprietary designs.
12.5 Support troubleshooting access.
If you submit a support request or an Issue Report, Faradworks may access account-linked diagnostic records and the Customer Content, Outputs, and related project/review context reasonably necessary to investigate, reproduce, resolve, remediate, and prevent recurrence of the reported issue. This may include the affected project, review results, uploaded files or excerpts, citations, and associated diagnostics.
If you explicitly opt in through the applicable support or feedback flow, Faradworks may also use those submitted materials and related context for the broader service-improvement purposes described in Section 5.6. Faradworks will limit such access and use to authorized personnel and to the permitted purposes described in these Terms and the Privacy Policy.
13. Suspension; termination; effect of termination
13.1 Suspension/termination by Faradworks.
Faradworks may suspend or terminate access for: (a) violations of these Terms; (b) excessive, abusive, or fraudulent usage; (c) non-payment; (d) legal, regulatory, or infrastructure constraints; or (e) security, abuse-prevention, or risk-management reasons.
13.2 Termination by you.
You may stop using the Service at any time and may request account closure.
13.3 Effect.
Upon termination, your right to access the Service ends immediately. Faradworks will delete your Content in accordance with the Privacy Policy's data retention and deletion terms, subject to legal retention requirements and limited residual technical artifacts described in the Privacy Policy.
13.4 Survival.
Sections that by their nature should survive will survive termination, including ownership, confidentiality, disclaimers, limitation of liability, indemnification, disputes, and general terms.
14. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.
FARADWORKS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT OUTPUTS WILL MEET YOUR REQUIREMENTS OR BE CORRECT FOR ANY PARTICULAR USE.
15. LIMITATION OF LIABILITY
15.1 EXCLUSION OF CERTAIN DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL FARADWORKS (OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, OR SUBPROCESSORS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
15.2 SPECIFIC EXCLUSIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, FARADWORKS IS NOT LIABLE FOR: (a) ERROR OR INTERRUPTION OF USE; (b) LOSS, INACCURACY, CORRUPTION, OR UNAUTHORIZED DISCLOSURE OF DATA OR CONTENT; (c) COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES, OR TECHNOLOGY; (d) HARDWARE FAILURES, DESIGN DEFECTS, MANUFACTURING ISSUES, OR SAFETY INCIDENTS RELATED TO DESIGNS REVIEWED USING THE SERVICE; OR (e) ANY MATTER BEYOND FARADWORKS' REASONABLE CONTROL (INCLUDING THIRD-PARTY PROVIDER FAILURES).
15.3 AGGREGATE CAP.
TO THE FULLEST EXTENT PERMITTED BY LAW, FARADWORKS' TOTAL AGGREGATE AND CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, UNDER ANY THEORY OF LIABILITY (CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHERWISE), WILL NOT EXCEED THE FEES PAID BY YOU TO FARADWORKS FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES TO FARADWORKS IN THAT PERIOD (FOR EXAMPLE, DURING FREE ACCESS OR A FREE TRIAL), FARADWORKS' TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).
15.4 BASIS OF THE BARGAIN; FAILURE OF ESSENTIAL PURPOSE.
YOU ACKNOWLEDGE THAT THE FEES (IF ANY) REFLECT THE ALLOCATION OF RISK AND THAT FARADWORKS WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS. THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
15.5 LIMITATIONS REQUIRED BY LAW.
NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY TO THE EXTENT SUCH LIMITATION OR EXCLUSION IS PROHIBITED BY APPLICABLE LAW.
16. Indemnification
16.1 Your indemnity.
You agree to indemnify, defend, and hold harmless Faradworks and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service or Outputs; (b) your Customer Content; (c) your violation of these Terms; (d) your violation of any third-party rights (including IP rights); or (e) designs, products, or systems you create using or informed by Outputs.
16.2 Indemnification procedure.
Your obligations under this Section 16 are conditioned on Faradworks: (a) providing you prompt notice of the claim (provided that failure to provide prompt notice will relieve you only to the extent materially prejudiced); (b) providing reasonable assistance at your expense; and (c) allowing you sole control of the defense and settlement of the claim, except that you may not settle any claim in a manner that admits fault by Faradworks or imposes obligations on Faradworks without Faradworks' prior written consent. Faradworks may participate in the defense with counsel of its choosing at its own expense.
17. Force majeure
Faradworks will not be liable for any delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, pandemics, public utility failures, internet or cloud provider failures, or governmental actions ("Force Majeure Events"). A Force Majeure Event does not excuse your payment obligations for fees accrued prior to the Force Majeure Event.
18. Disputes; governing law; venue; time limit to bring claims
18.1 Informal resolution.
Before filing a claim (other than for injunctive relief), you agree to first contact Faradworks at dev@faradworks.com with a brief description of the dispute and your contact information. The parties will attempt in good faith to resolve the dispute for at least 30 days.
18.2 Governing law.
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
18.3 Venue.
Any disputes arising out of or relating to these Terms or the Service must be brought in the state or federal courts located in California, and each party consents to personal jurisdiction and venue there.
18.4 Injunctive relief.
Nothing in these Terms prevents either party from seeking injunctive or other equitable relief to protect its intellectual property or confidential information.
18.5 Time limit to bring claims.
To the fullest extent permitted by law, any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the cause of action accrues; otherwise, it is permanently barred.
19. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice by email or by posting a notice on the Service before the changes take effect. The updated Terms will be effective as of the "Last updated" date unless otherwise stated. Your continued use of the Service after the effective date, including accepting the updated Terms through the Service, constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and close your account.
20. General terms
20.1 Entire agreement; order of precedence.
These Terms (including the Privacy Policy and any policies referenced in the Service) are the entire agreement between you and Faradworks regarding the Service and supersede prior or contemporaneous agreements or understandings. If you have a separate written agreement signed by Faradworks that expressly governs the Service, that agreement will control to the extent of conflict.
20.2 Severability.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
20.3 Waiver.
Failure to enforce any provision is not a waiver of future enforcement.
20.4 Assignment.
You may not assign these Terms without Faradworks' prior written consent. Faradworks may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, or otherwise upon notice.
20.5 No third-party beneficiaries.
Except for Faradworks' affiliates, licensors, suppliers, and subprocessors as intended third-party beneficiaries of Sections 14 (Disclaimers) and 15 (Limitation of Liability), there are no third-party beneficiaries to these Terms.
20.6 Independent contractors.
The parties are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship.
20.7 Headings.
Headings are for convenience only and do not affect interpretation.
21. Contact
Faradworks, Inc.
Questions about these Terms or the Privacy Policy: dev@faradworks.com